About Us

Discover our story and mission

Our Story

Built From Experience. Driven By Riders.

Grace & Pace was created to make buying and owning an eBike easier.

After nearly 10 years working in Melbourne's bike industry, founder Lachlan Burgess saw an opportunity to create something different. A bike shop focused on honest advice, quality products and ongoing support, without the pressure, confusion or sales jargon that often comes with buying an electric bike.

Whether you're commuting to work, replacing the second car, exploring on weekends or simply looking for a more enjoyable way to get around, Grace & Pace is here to help you find the right eBike for your lifestyle.

What sets us apart isn't just the bikes we sell. It's the support that comes after the purchase. From professional eBike servicing and repairs through to regional Victoria pickup options, we're committed to helping riders get the most from their bikes for years to come.

Based in Alphington, Victoria, Grace & Pace is proud to support Melbourne's growing eBike community with expert advice, test rides, servicing and a carefully selected range of eBikes, accessories and parts from leading brands.

I'm Lachlan - founder, mechanic and lifelong bike enthusiast. Whether you're buying your first eBike or your fifth, I'd love to help you find the right ride.

At 14, I found a beat-up bike on a nature strip, rebuilt it from scratch, and gave it to my mum - my first “customer.” At 16, I bought a $100 bike from Kmart to start shedding weight (140 kg back then), and cycling saved my body and mind. I’ve been in bikes ever since. Now, working with eBikes, I love how they bring everyone along for the ride - whether you’re a seasoned cyclist or just someone needing a fresh start.

Why Grace & Pace?

Expert eBike advice
Professional servicing and repairs
Test rides available
Regional Victoria pickup and return servicing
Carefully selected brands we trust
Friendly local support

What We Do at Grace & Pace

Your one-stop destination for eBike sales, maintenance, accessories, and support.

Professional eBike Workshop Services

Expert maintenance and repairs for all electric bikes

Our certified technicians provide comprehensive eBike servicing, from battery diagnostics to motor maintenance. Keep your electric bike running at peak performance.

Battery diagnostics

Complete battery health checks and optimization to maximize your eBike's range and performance.

Motor servicing

Expert motor maintenance and repairs to keep your eBike running smoothly and efficiently.

Quick turnaround

Most services completed within 24-48 hours. Same-day service available for urgent repairs.

Warranty protected

All work covered by our comprehensive warranty. Your eBike is in safe hands.

Ready to service your eBike?

Book your appointment today and experience professional eBike care.

Schedule now